This Privacy Policy explains how Local SEO Express collects, uses, stores and protects personal information when you visit localseoexpress.com, submit an inquiry, speak with our team or receive local SEO services from us.
Local SEO Express is a national local SEO company based in the United States. We help businesses improve visibility in Google Maps and local search. By using our website or contacting us, you agree to the practices described in this policy.
Information We Collect
We collect information in the following ways:
Information you provide directly
When you fill out a contact form, request a free SEO audit, call us, email us or engage our services, we may collect:
- Name and job title
- Business name and website address
- Email address and phone number
- Service area, location details and number of business locations
- Details about your services, competitors, marketing goals and current SEO situation
- Any other information you choose to share in messages, forms or conversations
Information collected when you use our website
When you browse our website, we and our hosting providers may automatically collect technical information such as:
- IP address
- Browser type and device information
- Pages viewed, referring URLs and general usage data
- Date and time of visits
This information is used to operate, secure and improve the website.
Information related to SEO services
If you become a client, we may receive or work with additional business information needed to perform local SEO services. This can include:
- Google Business Profile access or management details
- Website, hosting or content management credentials when authorized by you
- Business listings, citations, reviews and directory account information
- Call tracking, form submission and analytics data connected to your marketing
- Reports, rankings, competitor research and campaign documentation
We only request access to accounts and systems necessary to deliver the services you approve.
How We Use Your Information
We use personal and business information to:
- Respond to inquiries and provide free audits or consultations
- Evaluate whether our services are a fit for your business
- Deliver local SEO, Google Maps SEO, citation building and related services
- Communicate about proposals, campaigns, reporting and account matters
- Improve our website, services and client experience
- Maintain records required for business, billing and legal purposes
- Protect our website, clients and business from fraud, abuse or security issues
We do not sell your personal information. We do not use inquiry information for unrelated third-party marketing lists.
How We Share Information
We may share information only in these situations:
- Service providers: With vendors who help us operate our business, such as website hosting, email delivery, project management, payment processing or reporting tools. These providers may access information only as needed to perform services for us.
- SEO and marketing platforms: When performing work on your behalf, information may be submitted to third-party platforms such as Google, directory websites, review platforms, call tracking systems or analytics tools you authorize us to use.
- Legal and safety reasons: When required by law, regulation, court order or governmental request, or when we believe disclosure is necessary to protect rights, safety, security or the integrity of our services.
- Business transfers: If Local SEO Express is involved in a merger, acquisition or sale of assets, information may be transferred as part of that transaction with appropriate notice where required.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support basic site functionality, remember preferences and understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect certain website features.
If we add analytics or advertising tools in the future, we will update this policy to describe those tools and your choices.
How Long We Keep Information
We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, enforce agreements and comply with legal obligations. Retention periods may vary depending on whether you are a website visitor, prospective client or active client.
When information is no longer needed, we take reasonable steps to delete, anonymize or securely store it.
How We Protect Information
We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse or alteration. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
You are responsible for keeping any passwords, verification codes or account credentials confidential if we provide access to systems on your behalf.
Your Choices and Rights
Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction or deletion of certain data, or to object to particular processing activities.
You may:
- Opt out of marketing emails by using the unsubscribe link in a message or contacting us directly
- Request correction of inaccurate information you have provided
- Ask us about the personal information we maintain about you
- Ask us to delete information where we are not required to retain it
We may need to verify your identity before responding to certain requests. We will not discriminate against you for exercising privacy rights where applicable law provides those protections.
Children's Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to remove it.
Links to Other Websites
Our website may link to third-party websites, tools or platforms. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party services you use.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Material changes may also be noted on the website. Your continued use of the website after an update means you accept the revised policy.
Contact Us
If you have questions about this Privacy Policy or how we handle personal information, contact Local SEO Express:
Local SEO Express
Email: info@localseoexpress.com
Phone: (571) 477-6175
Website: localseoexpress.com
Business hours: Monday – Friday, 8:00 AM – 6:00 PM Eastern Time